We’re happy to announce that Encircle Acupuncture will be back open for business on Tuesday, May 12th!
We’re following the mayor’s Roadmap to Reopening, so our clinics are going to look a little different the next time you come in. Here’s what you can expect.
We’ll open up with limited hours and staff to start, so please be patient with us during the transition.
We’ll initially be open four days a week in each location:
Want to know more about our reopening plan and new procedures? Read on for more information.
When you enter the clinic, you’ll see a sign asking you to wait in the lobby for a prescreening and temperature check. If a staff member isn’t at the reception desk, just have a seat and someone will be with you shortly. We’ve removed several waiting room chairs to ensure physical distancing. If you see that another patient is already in the lobby, please wait outside in the hallway.
When you check in, we’ll give you a clean sheet to drape over your recliner. You’re also welcome to bring your own clean sheet and blanket from home.
Our treatment room chairs have been spaced out and you’ll see that several chairs are blocked off. You’re welcome to choose any recliner that doesn’t have a basket on it.
For now, we’re limiting everyone’s rest time to one hour. This will ensure that we’re in compliance with the physical distancing recommendations in the mayor’s Roadmap to Reopening.
To minimize everyone’s contact with high-touch surfaces, we’ll leave our treatment room doors open. This means our treatment room might be a little noisier than usual, so feel free to bring earplugs or headphones from home.
How we’re keeping you safe
All Encircle staff are conducting daily screenings and temperature checks and are complying with recommended social distancing guidelines. We’ll also prescreen all patients for symptoms of COVID-19 and check everyone’s temperature before they enter the clinic.
Anyone coming to the clinic will be required to wear a mask, including staff and patients. If you don’t have a mask, we have some (really cute!) cloth ones for sale.
We’re cleaning and sanitizing our spaces on an ongoing basis, following the latest CDC guidelines.
We’ve spread out our waiting room and treatment room chairs to ensure adequate physical distancing of at least six feet.
We’re following the latest recommendations from public health and infectious disease experts, and our policies may change as new information emerges. Rest assured that we are committed to providing the safest environment possible for our patients and staff.
How you can help
For the time being, we expect to be providing only a fraction of the treatments we’d normally do. You can help keep our business going and our prices low with a few small steps.
To save money on credit card processing fees, we’re asking everyone to pay with cash (exact change) or check only. We’ll have a payment box you can drop your cash or check into for contactless payments.
We know that many of you enjoy relaxing in our waiting area before or after a treatment. Under normal circumstances, we love that! But for now, we ask that you limit your time in the lobby for check-in and payment only. We’re also not allowing non-patients to wait in our lobby or treatment room, unless they’re a direct caregiver to someone getting a treatment.
As always, please arrive on time for your appointment and let us know at least 24 hours in advance if you need to reschedule.
And again, please be patient with us and understand that we’ll be working with limited staff for a while. If you call, someone might not be at the front desk to answer the phone, and we might not be able to get back to you right away. The quickest and easiest way to schedule an appointment is always online at our website.
We have missed all of you during this time and look forward to seeing you back in the clinic! Even though things have changed, we promise to still deliver the same high quality care you’ve come to expect from Encircle.
the Encircle Acupuncture Staff